This is a Publisher guide to help you understand how to use the message centre in your account.
The Message Centre can be found in your account at the top right-hand side of the platform. This section will allow publishers to message and communicate directly with advertisers through the platform. By clicking on the 'Letter' icon, you will be taken to the Message Centre. Here, you are greeted with your inbox, scheduled messages, sent messages and drafts.
To create a message, click the 'new message' text on the left-hand menu. This will then enable you to start composing a message. Simply fill out the required fields, write and send your message. You're able to send messages to individual or multiple merchants as well as to custom groups by adding the merchant's name or group name to the 'Recipients' field.
Publishers can also draft messages that you wish to send to a merchant, group or 'all advertisers'. These drafts can also be scheduled to be sent at a specific date and time. Any sent messages can be reviewed in the 'sent' section.
For a video tutorial on how to use the Message Centre, please watch our YouTube video below.