In an effort to enhance the integrity of tracking and to adhere to new privacy efforts being enforced by browser developers, Advertisers will be required to integrate Custom Tracking Domains as part of our redundancy efforts.
IMPORTANT: These instructions are for a hypothetical advertiser with the domain example.com and should serve as an example only. Any reference to example.com must be replaced with the correct domain. Please see the note at the end of the instructions for more information about domain names.
To get started with Custom Tracking Domains, can you (or your domain administrator) please arrange for the following new record to be added to your DNS server for your domain:
Name / Label / Host / Subdomain (*):
Value / Alias / Destination / Target:
TTL (Time To Live):
3600 (1 hour)
(*) By adding a record named cfjump to the domain example.com the “fully qualified domain name” would be cfjump.example.com
Please be assured that adding a new record cannot interfere with any part of your website, shopping cart, emails, or anything else related to your domain.
Depending on your DNS provider, this is usually a very simple task and should only take a few minutes. Below is a list of several popular DNS providers, along with support articles that explain how to add a new DNS record (if you are using a different provider, please consult their support documentation for assistance):
- Amazon Route 53 (https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/resource-record-sets-creating.html - please ensure that "Alias" is set to "No")
- Azure DNS (https://docs.microsoft.com/en-au/azure/dns/dns-getstarted-portal#create-a-dns-record - this is a tutorial only, please fill in the correct values as specified above)
- Cloudflare (https://support.cloudflare.com/hc/en-us/articles/360019093151-Managing-DNS-records-in-Cloudflare#h_60566325041543261564371 - please ensure that "Proxy Status" is set to "DNS ONLY")
- Crazy Domains (https://www.crazydomains.com.au/help/how-to-add-and-update-cname-records/)
- DigitalOcean (https://www.digitalocean.com/docs/networking/dns/how-to/manage-records/#cname-records)
- DNS Made Easy (https://help.dnsmadeeasy.com/managed-dns/dns-record-types/cname-record/)
- DNSimple (https://support.dnsimple.com/articles/manage-cname-record/)
- DreamHost (https://help.dreamhost.com/hc/en-us/articles/215414867-How-do-I-add-custom-DNS-records-#CNAME_record)
- Google Domains (https://support.google.com/domains/answer/9211383)
- MelbourneIT (https://support.melbourneit.com.au/articles/help/Creating-CNAME-Zone-Records)
- Netregistry (https://support.netregistry.com.au/articles/nr/Creating-CNAME-Zone-records)
- Rackspace (https://support.rackspace.com/how-to/creating-dns-records-with-cloud-dns/#add-a-cname-record-for-your-domain)
Please let your account manager know once you have made this change. We will need to make some configuration changes to your Commission Factory advertiser account to enable Custom Tracking Domains, but we aren't able to make those changes until the above DNS record has been created.
NOTE REGARDING DOMAINS: The domain is the portion of your website address that can be purchased from a Domain Name Registrar. For example, these are all different domains:
Note that even though example.com and example.com.au look similar, they are different domains, and are completely unrelated to each other.
A single domain can have multiple subdomains. For example, these are all subdomains that are part of the same domain, example.com:
If your entire website and shopping cart operate under a single domain, you can easily configure Custom Tracking Domains using the above instructions. For example:
- Both your website and your shopping cart operate from example.com with no subdomains
- Your website operates from www.example.com and your shopping cart operates from shop.example.com, which are both part of the domain example.com
- You serve Australian customers from au.example.com and New Zealand customers from nz.example.com, which are both part of the domain example.com
- You serve desktop customers from www.example.com and mobile customers from m.example.com, which are both part of the domain example.com
However, if your website and/or shopping cart operate from multiple different domains, you might not be able to configure Custom Tracking Domains. For example:
- Your website operates from examplewebsite.com but your shopping cart operates from exampleshop.com, which are different domains
- You serve Australian customers from example.com.au and New Zealand customers from example.co.nz, which are different domains