Understanding transactions

Transactions that have been driven by your website/traffic source are recorded and shown in your Reporting > Transactions area. This area gives you an overview of the total amount of transactions in a specific date range and gives you a breakdown of approved, void, locked, paid, and pending transactions for your account.

By default, you will be able to see the click and sale dates for the transactions, the order id, the advertiser you made the transaction for, as well as the sale and commission amounts. To view further information about a transaction, simply click on the arrow, on the right-hand side of the page, which will expand the information to include detailed statistics.

Transaction Status

Each of your transactions may fall under the following transactional status:

• Pending: The transaction has been tracked and is awaiting validation or voiding by the advertiser.
• Locked: The transaction has been validated—either manually or automatically—and is included in the advertiser’s next invoice.
• Void: The transaction has been declined by the advertiser and will not be paid.
• Approved: The advertiser has paid for the transaction, and it is ready to be included in the affiliate’s next payment run.
• Paid: Payment has been successfully made to the affiliate.

To adjust the date range for the transactions, clicking into the field will give you common options such as This Week or This Month, or Custom where you can specify the date ranges you would like to search.

Filtering Transactions

To filter transactions, click on the Filter button which will present further options to narrow down your results, such as filtering by the advertiser, status, country, or device used by the customer to checkout.

For full detailed information on how our Publisher Payment Process works, please see our Help Centre article here.