Reducing a commission rate

Reducing a commission rate can have adverse effects on your program . We recommend you discuss any reductions with Commission factory so we can advise on best practise. Once all the considerations have been made and you will be proceeding with a commission rate reductions, please follow these steps:

  1. Contact your Commission Factory support
  2. Notify your affiliates via the Message Centre and give them a reason for the reduction so they can better understand your decision. You must provide a minimum of 7 days notice.
  3. Your account manager will make the necessary arrangements to reduce the commission rate a minimum of 7 days from the date you have advised your affiliates of the change.

We understand that circumstances change and profitability and margins are very important. To avoid this happening after a program is launched speak to your account manager to discuss your rates with you to ensure they are sustainable.